Return & Exchange Policy

Return & Exchange Policy

Return & Exchange

At WE JUST SEW, your satisfaction is our priority.

Exchange Policy

  • Exchanges are accepted within 7 days of receiving your order.

  • Items must be unused, unwashed, undamaged, and returned in their original condition with all original tags attached.

  • Exchanges are subject to product availability.

Return Policy

  • Returns are accepted only if the item is defective, damaged, or if the wrong item was delivered.

  • Return requests must be made within 7 days of receiving your order.

  • Once the returned item is inspected and approved, your refund or replacement will be processed accordingly.

Non-Returnable Items

The following items cannot be returned or exchanged:

  • Items that have been worn, washed, or damaged by the customer.

  • Items without their original tags or packaging.

  • Clearance or final sale items (unless they arrive damaged or incorrect).

Shipping Costs

  • Customers are responsible for exchange shipping fees unless the mistake was made by WE JUST SEW.

  • If you receive a defective or incorrect item, WE JUST SEW will cover all shipping costs.

Contact Us

To request a return or exchange, please contact our customer support within 7 days of receiving your order, along with your order number and the reason for your request.